Gotomyerp | Knowledgebase

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    • QuickBooks Login slow with pop-up Building Report

      Description Upon logging in to QuickBooks, after entering the username and password, you may see a pop-up that says “Building Reports,” similar to the one shown below. This process delays the login, and the user is unable to begin working in ...
    • Email Change & Company Domain Change Policy

      To protect your company’s data, gotomyerp support is available only to registered users whose email addresses are on file in our system. This article explains: What “registered user” means How to correctly update a user’s email What to do when your ...
    • Remote Desktop Client for Window

      Installing Remote Desktop Client for AppDashboard AppDashboard 2.x uses the Remote Desktop Client for Windows. If this application is not found on your computer, AppDashboard will automatically attempt to download and install it. However, due to ...
    • How to Recover and Change Your Password on a Mac Using Microsoft Account

      This article shows the process to recover or change your password when connecting to your gotomyerp hosted application using a Mac. Recovering and Changing password are similar within the Microsoft Account management. Recover or Change your Password ...
    • How to Change or Recover your Password on AppDashboard 2.0

      This article walks through common procedures in your AppDashboard 2.0 account management: Changing your password Recovery of a forgotten account password Please select the appropriate tab below for the instructions How to Change your Password How to ...