Knowledgebase
gotomyerp
gotomyerp
Recent Articles
How to Recover and Change Your Password on a Mac Using Microsoft Account
This article shows the process to recover or change your password when connecting to your gotomyerp hosted application using a Mac. Recovering and Changing password are similar within the Microsoft Account management. Recover or Change your Password ...How to Change or Recover your Password on AppDashboard 2.0 (Azure)
This article walks through common procedures in your AppDashboard 2.0 account management: Changing your password Recovery of a forgotten account password Please select the appropriate tab below for the instructions How to Change your Password How to ...Strikethroughs on PDF after exporting from Excel
Problem When you using Sage Business Intelligence and using the Excel Add-In, the data content looks correct, and displays properly. However, when the data is exported as a PDF, all the formula cells display as strikethroughs Reason When exported to ...Starship online - how to update or change the server name
Description Please follow the steps in the link below to update the server name for the Starship Connector: Log in to your Starship online portal. Dismiss any pop-ups messages. Click on Setup on the top-right then click on EditYour Organization Deleted This Device
Problem When launching an app, the user may receive the following error. Resolution Follow the below instructions to remove the gotomyerp.cloud account from your computers Work accounts. When logging back in, if you get prompted with the message ...
Popular Articles
Installing FileBridge application issue - Application install - Security Warning Your administrator has blocked this application
When installing FileBridge application you might get a security warning similar to the one below Application Install - Security Warning Your administrator has blocked this application because it potentially poses a security risk to your computer Why ...QuickBooks reports are slow when exporting to Excel worksheet
Problem When exporting a QuickBooks report to Excel, the export process is very slow. Resolution While in QuickBooks, perform the following: Open your QuickBooks company file Run a report to export to Excel Select Excel > Create New Worksheet Click ...AppDashboard Release Notes
The gotomyerp AppDashboard is the new generation of your access to the gotomyerp services. Removing browser dependencies altogether with a clean, elegant and simple user experience that provides access to hosted application, FileBridge, and account ...Using Internet Explorer Mode in Microsoft Edge
Description : Microsoft has removed Internet Explorer from Windows 11. However, some applications still rely on Internet Explorer to operate. Solution : Microsoft Edge now has the ability to use Internet Explorer Mode for web pages that still require ...Sage Intelligence Add-in giving error or not showing up in Excel
Problem: When running Sage Intelligence requiring the Excel add-in, an exception error is shown to the user, or the add-in does not show up in Excel Reason: The likely reason for this problem is that the Excel Add-in is not registered correctly. ...