Gotomyerp | Knowledgebase

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    • Remote Desktop Client for Window

      Installing Remote Desktop Client for AppDashboard AppDashboard 2.x uses the Remote Desktop Client for Windows. If this application is not found on your computer, AppDashboard will automatically attempt to download and install it. However, due to ...
    • How to Recover and Change Your Password on a Mac Using Microsoft Account

      This article shows the process to recover or change your password when connecting to your gotomyerp hosted application using a Mac. Recovering and Changing password are similar within the Microsoft Account management. Recover or Change your Password ...
    • How to Change or Recover your Password on AppDashboard 2.0 (Azure)

      This article walks through common procedures in your AppDashboard 2.0 account management: Changing your password Recovery of a forgotten account password Please select the appropriate tab below for the instructions How to Change your Password How to ...
    • Strikethroughs on PDF after exporting from Excel

      Problem When you using Sage Business Intelligence and using the Excel Add-In, the data content looks correct, and displays properly. However, when the data is exported as a PDF, all the formula cells display as strikethroughs Reason When exported to ...
    • Starship online - how to update or change the server name

      Description Please follow the steps in the link below to update the server name for the Starship Connector: Log in to your Starship online portal. Dismiss any pop-ups messages. Click on Setup on the top-right then click on Edit