AppDashboard Icons are Greyed out
Issue
The application Icons are grayed out and inaccessible on the AppDashboard.
Solution
This is caused by missing required software for your company, and you should see the below message on the AppDashboard.
Please click on the 'please click here to install' link, you will be presented with a list of the missing applications and a "Click to Install" button for each missing application.
Once all dependencies are installed, your apps will become available.
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