Cleanup FileBridge Configuration

Summary:

In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations.

One of the two methods below can be used to do a full cleanup. After the cleanup, FileBridge can be re-installed from scratch.

Method 1: (Recommended) Run Cleanup Tool

This method is the easiest and most straight forward.

Requirements: Powershell v3 or greater on the system.

(Windows 7 supported, but only when Powershell v3 is installed)

 

Download FileBridge Cleanup Tool

Method 2: Manually Cleanup

Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. gotomyerp cannot guarantee that these problems can be solved. Modify the registry at your own risk.

1. Exit out of the FileBridge Client, by either:
   
   1. " right-click " on the FileBridge icon in the task bar and select " Exit "
      
      [OR]
      
   2. Open " Task Manager ", find the " FileBridgeClient.exe ", right-click, then select " End Task "
      
2. Navigate to " Programs and Features " and uninstall the " FileBridge Client " item.
   
3. In %USERPROFILE%\appdata\local - delete the folder: filebridge-gotomyerp
   
4. In %USERPROFILE%\appdata\local\apps\2.0\<Random>\<Random> - delete:
   
   1. file...exe_<random>_<random>
      
   2. file..tion_<random>_<random>
      
5. In %USERPROFILE%\appdata\local\apps\2.0\<Random>\<Random>\manifests - delete all files that begin with:
   
   1. file...exe_<random>_<random>
      
   2. file..tion_<random>_<random>
      
6. Open " regedit ":
   
   1. in HKCU\Software\ - delete:
      
      1. Key: gotomyerp
         
   2. Open " cmd " and type " net use "
      
      1. Look for the drive letters that FileBridge was mapped on.
         
      2. Remove it by typing: net use <driveletter:> /del
         
         (where <driveletter:> is the letter used for FileBridge, i.e: g:)
         
      3. The UNC path will look something like the following: https://<string>.gotomyerp.com@SSL@####/WebDavRoot
         

Reinstall

If you are ready to reinstall the FileBridge client, click on the link below for the download

Access FileBridge Client Guide

 

 

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