Connection Diagnostics Test
Description
AppDashboard includes a built-in utility to test internet connectivity.
How to run it
Here are the steps to run the Connection Diagnostics:
1. Launch AppDashboard
2. Click on Settings
3. Turn on the Toggle "Run Diagnostics."
4. Select the interval "Default is 10 Minutes" then click Start
5. You might recieve a message similar ot the below in the notification area
Let the diagnostic run for 10 minutes, and gotomyerp will recieve a test report
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