Having trouble mapping FileBridge
When you login to your AppDashboard, you may get one of several errors related to the FileBridge drive mapping
There are many reasons this could happen.
To find a specific resolution, please click below to access an Interactive Guide:
Cleanup FileBridge Configuration
Summary: In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations. One ...
Receiving "There is not enough disk space. Free enough disk space, and then try again" when saving files to FileBridge
Problem: When attempting to save a file on your FileBridge drive, you receive the following message: Reason: This message is most typically seen when the FileBridge Quota is reached. Unless upgraded, all accounts, include FileBridge with a 1Gb quota ...
Access Denied when trying to open files from the FileBridge drive
ISSUE: You recieve an error Access Denied You do not have access to view this file, Would you like to request for permission on Sharpoint? SOLUTION Make sure the FileBridge is mapped, For this example, we will assume it is mapped to drive letter A. ...
Error: Unable to display RD Web Access
Problem: In certain instance, users would receive the following error when launching the gotomyerp portal with Internet Explorer Reason: Unless this is happening for all users, this issue is caused by the workstation itself: usually an Internet ...
How to change the FileBridge Drive Letter on the AppDashboard
Summary On the gotomyerp hosted server, the FileBridge drive letter is always the G: drive, but on the user's computer, it can be any unused/unmapped drive letter. After adding your company configuration, you may decide that you would like to change ...