How to access your billing portal or change your payment method

To change your payment method on file, login to the Onboarding Portal . 

Under the "Summary" tab, look for the blue button 

In the event that the button is grayed out, please contact support@gotomyerp.com  and request that your payment portal access be enabled. 

• Related Articles

• Email Change & Company Domain Change Policy

  To protect your company’s data, gotomyerp support is available only to registered users whose email addresses are on file in our system. This article explains: What “registered user” means How to correctly update a user’s email What to do when your ...

• Error: Unable to display RD Web Access

  Problem: In certain instance, users would receive the following error when launching the gotomyerp portal with Internet Explorer Reason: Unless this is happening for all users, this issue is caused by the workstation itself: usually an Internet ...

• How to find the application portal from the Microsoft Remote Desktop Client on the Mac

  To find your gotomyerp Application Portal web address, please do the following: Open your Microsoft Remote Desktop client on your Mac. Click on the "Pencil" icon to edit your collection Enter the URL observed on the first line of the "Workspace URL" ...

• Access Denied when trying to open files from the FileBridge drive

  ISSUE: You recieve an error Access Denied You do not have access to view this file, Would you like to request for permission on Sharpoint? SOLUTION Make sure the FileBridge is mapped, For this example, we will assume it is mapped to drive letter A. ...

• Internet Explorer Frequently Asked Questions

  Summary Often times, we receive questions about why the gotomyerp platform requires the antiquated Microsoft browser, Internet Explorer 11. In this FAQ we will address all the common questions related to that, and what alternatives you have to ...