How to change the FileBridge Drive Letter on the AppDashboard

How to change the FileBridge Drive Letter on the AppDashboard

Summary

On the gotomyerp hosted server, the FileBridge drive letter is always the G: drive, but on the user's computer, it can be any unused/unmapped drive letter. 
After adding your company configuration, you may decide that you would like to change the drive letter on which FileBridge is mapped. 

Solution

To change the drive letter:
  1. Edit your connection
  2. Click on "Connect"
  3. Select the desired new drive letter
  4. Click "Connect" again. 


    • Related Articles

    • Access Denied when trying to open files from the FileBridge drive

      ISSUE: You recieve an error Access Denied You do not have access to view this file, Would you like to request for permission on Sharpoint? SOLUTION Make sure the FileBridge is mapped, For this example, we will assume it is mapped to drive letter A. ...
    • Cleanup FileBridge Configuration

      Summary: In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations. One ...
    • Having trouble mapping FileBridge

      Problem: When you login to your AppDashboard, you may get one of several errors related to the FileBridge drive mapping Reason: There are many reasons this could happen.  To find a specific resolution, please click below to access an Interactive ...
    • How to test connectivity for FileBridge using Telnet

      Description Test FileBridge connectivity Why do this test? In order to connect to FileBridge drive, your Firewall and antivirus program shall allow communication to the FileBridge URL. When do you need to run this test? When one of the below is true: ...
    • AppDashboard RemoteApps not Visible When Logged In

      Problem When adding / setting up the AppDashboard company configuration, the FileBridge drive shows up, but the apps are not visible. Solution Click on the Click on Enter your company info and credentials