How to change the FileBridge Drive Letter on the AppDashboard
On the gotomyerp hosted server, the FileBridge drive letter is always the G: drive, but on the user's computer, it can be any unused/unmapped drive letter.
After adding your company configuration, you may decide that you would like to change the drive letter on which FileBridge is mapped.
To change the drive letter:
Edit your connection
Click on "Connect"
Select the desired new drive letter
Click "Connect" again.
Cleanup FileBridge Configuration
Summary: In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations. One ...
Having trouble mapping FileBridge
Problem: When you login to your AppDashboard, you may get one of several errors related to the FileBridge drive mapping Reason: There are many reasons this could happen. To find a specific resolution, please click below to access an Interactive ...
AppDashboard remote apps not showing up on first launch
Problem When first setting up the AppDashboard, the FileBridge drive shows up, but the apps are not visible. Solution Click on the Click on Enter your company info and credentials
How to test connectivity for FileBridge using Telnet
Description Test FileBridge connectivity Why do this test? In order to connect to FileBridge drive, your Firewall and antivirus program shall allow communication to the FileBridge URL. When do you need to run this test? When one of the below is true: ...
How to reconfigure your AppDashboard after a company rename
In the event that your company name has changed, gotomyerp will make some back-end changes which will require you to make a configuration adjustment to connect using the new company name. If you are requesting a name change for your company, and the ...