How to change your username in the AppDashboard
To change your username in the AppDashboard:
Click on the 'edit' button (pencil icon) in the AppDashboard.
- Click on "Change User Name"
- Enter in the new user name and click test
- Enter the password and then click on 'Connect' and then 'Connect' again.
Account keeps getting locked out
Problem: Logging in to the portal, occasionally gives an invalid username or password, and/or locks out the account. Reason: There are a few reasons why an account gets locked out: The user has attempted multiple unsuccessful logins The user is using ...
How to reconfigure your AppDashboard after a company rename
In the event that your company name has changed, gotomyerp will make some back-end changes which will require you to make a configuration adjustment to connect using the new company name. If you are requesting a name change for your company, and the ...
AppDashboard Release Notes
The gotomyerp AppDashboard is the new generation of your access to the gotomyerp services. Removing browser dependencies altogether with a clean, elegant and simple user experience that provides access to hosted application, FileBridge, and account ...
How to change the FileBridge Drive Letter on the AppDashboard
Summary On the gotomyerp hosted server, the FileBridge drive letter is always the G: drive, but on the user's computer, it can be any unused/unmapped drive letter. After adding your company configuration, you may decide that you would like to change ...
I can login to my account, does that mean that my account is fully enrolled?
DID YOU KNOW? With the new AppDashboard, you will receive direct feedback on the status of your account, and your account access will be much easier to manage. Get started, and Download the AppDashboard Am I enrolled? If you are able to connect to ...