Microsoft Remote Desktop (< v10.x)
STEP 1: Reset Password
- In order to reset your password if you are using a Mac, please open Safari and browse to this URL https://passwordreset.microsoftonline.com/
- Enter your gootmyerp username, which ends with @gotomyerp.cloud
- Enter the Captcha Code, then click Next and follow the prompts
STEP 2: Change Password in Microsoft Remote Desktop Client
After you have successfully changed your password, open Microsoft Remote Desktop Client --> Preferences... --> User Account (Enter the new password) and click on Refresh
Microsoft Windows App (>v11.x)
STEP 1: Reset Password
- In order to reset your password if you are using a Mac, please open Safari and browse to this URL https://passwordreset.microsoftonline.com/
- Enter your gootmyerp username, which ends with @gotomyerp.cloud
- Enter the Captcha Code, then click Next and follow the prompts
STEP 2: Change Password in Microsoft Remote Desktop Client
After you have successfully changed your password, open Microsoft Remote Desktop Client --> Preferences... --> User Account (Enter the new password) and click on Refresh