How to test connectivity for FileBridge using Telnet
Test FileBridge connectivity
Why do this test?
In order to connect to FileBridge drive, your Firewall and antivirus program shall allow communication to the FileBridge URL.
When do you need to run this test?
When one of the below is true:
If you are a new client and have not connected to FileBridge before
If you have recently installed a new Firewall, IPS, IDS or an Antivirus program
Recent change in ISP or Firewall rules
Process to test the connectivity
If you are using Windows 8.1 or newer (Powershell v4), do the following:
- Start Powershell prompt
- Type the following: Test-NetConnection <FileBridge URL> -port <port>
- <FileBridge URL>: is the URL provided to you for filebridge: i.e: abcdrive.gotomyerp.com
- <port>: is the designed port provided to you. for filebridge: i.e: 8443
There are two steps to check the connectivity.
Install Telnet Client
Telnet to the FileBridge port
Install Telnet Client
- Click to select "Telnet Client" as per below image
Telnet to FileBridge Port
If you are unable to connect to FileBridge port you will need your IT to open the FileBridge port to the
FileBridge provided by gotomyerp, and if there are IPS/IDS rules they would need to exclude the FileBridge URL from it.
OR If you are able to telnet and still not able to Map FileBridge drive then one of the information you entered while setting up FileBridge is incorrect.
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