Microsoft KB4524147 and KB4524156 Causes printing issues

Microsoft KB4524147 , KB4524148 and KB4524156 causes printing issues

Issue

When you try to print from gotomyerp application such as sage, excel QuickBooks or any RDP application the application disappears OR
On your computer if you try to print to your default printer you are unable to print.

Cause

The recent update from Microsoft  KB4524147 and KB4524156 are the cause of this issue. We think that these updates cause some conflict between windows Spooler service and the printer drivers, so whenever a user tries to print to the printer it crashes the application or doesn't print.

Workaround

  1. Try to change the default printer and see if it works
  2. Try to update the printer driver
  3. If you do not want to update the printer driver or can not set another printer as default uninstall the update KB4524147
  4. If uninstalling KB4524147 does not fix the issue, uninstall KB4524156
  5. Once you have uninstalled the above KB you will need to restart your computer.

Note: Please uninstall the above updates at your own risk.

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