Malwarebytes Exception
Problem
You are unable to add the config in AppDashboard or are unable to launch the application, and you have Malwarebytes installed on your computer
Solution
Follow the steps in the below link to add three IP addresses in the "Allow list"
Related Articles
Resolving AppDashboard Download or Setup Issues Caused by Anti-Virus or Security Software
Problem Users may experience issues where the download or setup of AppDashboard is blocked by their anti-virus or security software. This blockage often occurs due to the software erroneously detecting the AppDashboard as malware. Such issues ...Refresh in AppDashboard
Where is the refresh button in AppDashboard The refresh button is located under the "Actions" section of AppDashboard. Its highlighted in the below image.AppDashboard RemoteApps not Visible When Logged In
Problem When adding / setting up the AppDashboard company configuration, the FileBridge drive shows up, but the apps are not visible. Solution Click on the pencil icon Click on Make sure both boxes "Configure Drive Setting" and "Configure Apps" are ...How to reconfigure your AppDashboard after a company rename
In the event that your company name has changed, gotomyerp will make some back-end changes which will require you to make a configuration adjustment to connect using the new company name. If you are requesting a name change for your company, and the ...How to change your username in the AppDashboard
To change your username in the AppDashboard: Click on the 'edit' button (pencil icon) in the AppDashboard. Click on "Change User Name" Enter in the new user name and click test Enter the password and then click on 'Connect' and then 'Connect' again.