Receiving "There is not enough disk space. Free enough disk space, and then try again" when saving files to FileBridge
When attempting to save a file on your FileBridge drive, you receive the following message:
This message is most typically seen when the FileBridge Quota is reached.
Unless upgraded, all accounts, include FileBridge with a 1Gb quota for the Group share, and 500Mb for each user.
You can do one of two things to resolve this issue:
You can clear out some space from your FileBridge drive to get back below your quota.
You can upgrade your FileBridge package to accommodate more storage. Your primary or backup contact on your account will have to request this on the Onboarding Portal
, and would be provisioned on your account within 24 hours.
How to Optimize FileBridge File Transfers
Summary While most files in the FileBridge storage location can be moved into and out of it without any additional configurations, sometimes, transferring larger files (Like a Quickbooks QBB Backup, for example), could fail. In this solution, you ...
Receiving credential prompt when opening files on FileBridge
Problem: When trying to open a file directly from the FileBridge drive, the user can sometimes receive a credential prompt upon attempting to open the file. (This mostly happens with Office documents and PDF documents). Clicking cancel on this ...
Users do not see the latest Paperless , PDF, or FileBridge files on their computer
Description Users do not see the latest version of PDF, JPG, or text files when they open the files from FileBridge. Why does this happen? This happens because the user's computer caches the file on their local computer. When the user tries to ...
Cleanup FileBridge Configuration
Summary: In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations. One ...
Having trouble mapping FileBridge
Problem: When you login to your AppDashboard, you may get one of several errors related to the FileBridge drive mapping Reason: There are many reasons this could happen. To find a specific resolution, please click below to access an Interactive ...