AppDashboard remoteapp disappears

AppDashboard RemoteApp Window Freezes then Disappear

Issue

When launching any application from the AppDashboard, a small "RemoteApp" window briefly appears, freezes, and then closes without opening the intended application.

Cause

This behavior typically occurs if an older version of TSPrint or TSScan is installed on your computer.

Resolution

To resolve the issue, follow the steps below


Update TSPrint (if installed)

If TSPrint is installed on your computer, update it to the latest version. Here is the link to download TSPrint.

Update TSScan (if installed)

If TSScan is installed on your computer, update it to the latest version. Here is the link to downlaod TSScan

Restart your Computer

After completing the reinstallation, restart your computer.

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