Sage Business Insight Fails to Load Views

Sage Business Insight Fails to Load Views

Problem

In certain instances , after a migration of Sage 100, Business Insight may not load the appropriate views.

Solution

Manual

To resolve this issue, the "ViewsPath" key needs to be created for each user and pointed to the following location:
\\<SERVER>\sage$\MAS90\BIExplorer\Views

Add the Key in the following HKCU Path:
HKEY_CURRENT_USER\SOFTWARE\Sage Software\BIEExplorer\Products\MAS90



Automated

Add a Group Policy Preference (GPP) to the customer's GPO to create the above key for the logged in user. This will ensure the key to get created for any new user that logs in.

Note:

If the server name is changed or if a migration occured the below path needs to be fixed as well



Also following might needs to be done
  1. Uninstall and Reinstall sage workstation
  2. Uninstall and Reinstall paperless printer
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