Setting up your Onboarding Portal Account

Setting up your Onboarding Portal Account

Summary

As part of our improvement plan for the gotomyerp services, and in an effort to improve our security protocols, we will now be implementing full individual logins for each Primary and Backup contacts for the Onboarding Portal. This login will also now require 2 Factor Authentication with a code sent to the registered email on file.
As part of this process, the "Company Access Code" that was commonly used to access the your company profile will no longer be required, and you will instead see your company (or companies) under your email login to the Onboarding Portal.

Setup Process

Register

When the switch over happens, you will be receiving an email with a registration link. Simply follow the below instruction to complete the simple sign-up process

1) Enter the email you would like to register.

This email must match the email on which you received the invitation. If you use an email that did not receive an invite you will see the following error. To resolve, simply click on "Go back to the previous page" and enter a valid email to register.





Complete the registration form, and click "Register"






























Login


Once complete, check your email to validate your signup. You can now sign in to Quickbase on the Onboarding Portal Login Screen
When you login you will be required to enter a code sent to your email. The email will look like the following, and will come from corpsales@quickbase.com
Please make sure to check in your junk/spam folders if you don't receive it within 1 minute.





After logging in, you will see a listing of your company (or companies if you have multiple accounts with gotomyerp)

Clicking on the icon will allow you to view your company profile. You can always change to edit mode once you are viewing your company profile.
Clicking on the icon will allow you to go directly into "Edit Mode"




Once you are in View Mode, the main screen will look slightly different than you are used to but contains the same information, only more easily viewable. Below is a sample of what the summary screen will look like.




If the Terms of Service have not been accepted, upon editing your profile, you will receive the following message





Simply accept the Terms of Service to proceed



Please note that some features of the portal will not be visible until the Terms and Conditions have been accepted



If you would like to learn in more detail about the Onboarding Portal, please feel free to visit the Onboarding Portal Interactive Guide for step by step instructions on completing specific tasks.


    • Related Articles

    • How to find the application portal from the Microsoft Remote Desktop Client on the Mac

      To find your gotomyerp Application Portal web address, please do the following: Open your Microsoft Remote Desktop client on your Mac. Click on the "Pencil" icon to edit your collection Enter the URL observed on the first line of the "Workspace URL" ...
    • Who can submit support tickets?

      We understand that your time is valuable, and when you have a problem, you need that addressed as soon as possible. On our part, it is our responsibility to maintain the security of your account, and for this reason, emailing us from your registered ...
    • Account keeps getting locked out

      Problem: Logging in to the portal, occasionally gives an invalid username or password, and/or locks out the account. Reason: There are a few reasons why an account gets locked out: The user has attempted multiple unsuccessful logins The user is using ...
    • What is the "Force Session Logoff" and "Kill Frozen QBE" icons on the application portal?

      You may have noticed some icons on your portal: "Force Session Logoff" and "Kill Frozen QBE" These are 2 utilities that have been added for your convenience that allow you to Kill the Quickbooks application (Quickbooks users only), and to fully log ...
    • How to access your billing portal or change your payment method

      To change your payment method on file, login to the Onboarding Portal . Under the "Summary" tab, look for the blue button In the event that the button is grayed out, please contact support@gotomyerp.com and request that your payment portal access be ...