Understanding the usage of FileBridge vs. the Client Drive mapping

Problem:
As part of an upgrade to a new server configuration, which includes FileBridge,  you might have noticed that the drive mappings on the server which used to make your local drives (as displayed below) will no longer show up.

#1 - OLD DRIVE MAPPINGS These might be different on your computer, but will look similar to this)

#2 - FILEBRIDGE DRIVE MAPPINGS If you are a Sage (or other product) user, you might see something like Sage Data (S:) , Paperless (R:)

Solution:

Though getting used to the new system may require a small learning curve, it is easy to perform the same tasks you did previously, using FileBridge. In the solution shown in the video, we will show you how to setup shortcuts on your desktop that allow you move any data saved from FileBridge to any network drive you may be connected to locally.

Important: Due to technical factors, the original method #1 above, is no longer supported by gotomyerp, and the recomended way to access your files is through FileBridge only.

• Related Articles

• Having trouble mapping FileBridge

  Problem: When you login to your AppDashboard, you may get one of several errors related to the FileBridge drive mapping Reason: There are many reasons this could happen.  To find a specific resolution, please click below to access an Interactive ...

• Cleanup FileBridge Configuration

  Summary: In some instances, the FileBridge client needs to be reinstalled. Performing a simple uninstall from the "Programs and Features" window only removes the FileBridge client, but does not cleanup any associated files and/or configurations. One ...

• How to test connectivity for FileBridge using Telnet

  Description Test FileBridge connectivity Why do this test? In order to connect to FileBridge drive, your Firewall and antivirus program shall allow communication to the FileBridge URL. When do you need to run this test? When one of the below is true: ...

• How to change the FileBridge Drive Letter on the AppDashboard

  Summary On the gotomyerp hosted server, the FileBridge drive letter is always the G: drive, but on the user's computer, it can be any unused/unmapped drive letter. After adding your company configuration, you may decide that you would like to change ...

• Access Denied when trying to open files from the FileBridge drive

  ISSUE: You recieve an error Access Denied You do not have access to view this file, Would you like to request for permission on Sharpoint? SOLUTION Make sure the FileBridge is mapped, For this example, we will assume it is mapped to drive letter A. ...