Internet Explorer required browser for gotomyerp application access

Why do I need to use Internet Explorer when launching gotomyerp applications?

In order to provide the smoothest experience for our users, we highly recommend that they use the most compatible and support browser for our technology. That browser is Internet Explorer 11 or newer.
Windows 10 users often confuse the Microsoft Edge icon for the Microsoft Internet Explorer icon. Please note the difference:


The icon you will mostly see for Internet Explorer is the following:

 


All alternate browsers (including Microsoft Edge, Mozilla Firefox, Google Chrome) will all behave similarly if used, and will prompt for a second user credential prompt. Those browsers are unsupported.

At this time, only Internet Explorer has the necessary add-on architecture to support the single-sign on technology which allow seamless login to gotomyerp application, and prevents the second credential pop up when launching an application.

If you are sure that you are using Internet Explorer 11, and you are still receiving the pop up, please take a look at this article for information on how to resolve that problem.


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