Gotomyerp | Knowledgebase

IMPORTANT: PLEASE READ!!
Internet Explorer 11 End of Life and AppDashboard

Microsoft Internet Explorer 11 will be going out of support on June 15, 2022.
Two options are available to access your apps:
  1. You can Use Internet Explorer Mode in Microsoft Edge. ( See How )
  2. (Recommended) Get started with the gotomyerp AppDashboard. ( Get Started )

While both methods are currently supported, the AppDashboard will eventually be the only supported method to access gotomyerp applications. Click on the banner below to get started

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        Where is the refresh button in AppDashboard The refresh button is located under the "Actions" section of AppDashboard. Its highlighted in the below image.
      • Printers Not Showing in Hosted Application

        Problem When trying to print in your hosted application, your local printers did not get redirected, and there are no available printers to print. Solution The guidance below only applies you are not using TSPrint Standard Printing Method If they ...
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        Problem When connecting to the gotomyerp-hosted applications from within your company's network, the connection is successful and stable. When connecting from a remote location, home, or from a company's network, and a VPN is connected, the user ...
      • Updating to Windows 11 22H2 Breaks RemoteApp

        Summary As per gotomyerp's standard procedures, we always try to stay ahead of the curve on what is coming.  As per our recent testing of the new Microsoft Windows major feature release 22H2, we discovered that this breaks the functionality of ...