Problem Users may experience issues where the download or setup of AppDashboard is blocked by their anti-virus or security software. This blockage often occurs due to the software erroneously detecting the AppDashboard as malware. Such issues ...
Problem You are unable to add the config in AppDashboard or are unable to launch the application, and you have Malwarebytes installed on your computer Solution Follow the steps in the below link to add three IP addresses in the "Allow list" To obtain ...
To change your payment method on file, login to the Onboarding Portal . Under the "Summary" tab, look for the blue button In the event that the button is grayed out, please contact support@gotomyerp.com and request that your payment portal access be ...
Problem When the user sends emails in ACH Universal, the emails appear to be successfully sent out, however, the recipients do not receive them. Solution Change the email sending mechanism in the Treasury Software email settings from "Beta" to ...
Problem When launching an app on the Mac the user is always required to enter their username and password to complete their login. A credential window similar to the following is shown Cause This typically happens when the user keeps the default ...
When installing FileBridge application you might get a security warning similar to the one below Application Install - Security Warning Your administrator has blocked this application because it potentially poses a security risk to your computer Why ...
Problem When exporting a QuickBooks report to Excel, the export process is very slow. Resolution While in QuickBooks, perform the following: Open your QuickBooks company file Run a report to export to Excel Select Excel > Create New Worksheet Click ...
The gotomyerp AppDashboard is the new generation of your access to the gotomyerp services. Removing browser dependencies altogether with a clean, elegant and simple user experience that provides access to hosted application, FileBridge, and account ...
Description : Microsoft has removed Internet Explorer from Windows 11. However, some applications still rely on Internet Explorer to operate. Solution : Microsoft Edge now has the ability to use Internet Explorer Mode for web pages that still require ...
Problem: When running Sage Intelligence requiring the Excel add-in, an exception error is shown to the user, or the add-in does not show up in Excel Reason: The likely reason for this problem is that the Excel Add-in is not registered correctly. ...