Support Portal

            How do I add access for a new user?

            Adding access to users is very easy. It is done through the gotomyerp Onboarding Portal
            If you don't remember how to access it, please check this article. (Your Company Access Code is required to access your company profile.)

            Once logged in:
            • Click on the purple "Users" tab, then click on "Add User"
            • Fill in the user information, and the products that you would like them to have access to.
            • Click the green "Save" button on the top right to Save.
            • You will receive a confirmation that your request has been received.
            • The account will be provisioned within 24 hours.


            Notes:
            • Changes made to users and products will affect your billing on the next billing cycle.
            • There is no need to submit a ticket along with your user changes. Our team will get notification and process the request in the order it was received. Exception: If there is any special case related to that new user, please feel free to submit a ticket with the request.


            Updated: 03 Aug 2018 03:47 PM
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