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            "This computer can't connect to the remote computer" or "The server denied the connection (code Denied Connection(7))"

            Though this should be a rare occurrence, sometimes, there could be a problem with reaching your hosted server. 
            If you connect, and receive a message similar to the following on Windows:


            Or on a Mac:


            The easiest solution is to wait 5 to 7 minutes and try again. It is very likely that the system will auto-recover from whatever was causing the connectivity problem, and will be available for your use shortly after. 

            If after that elapsed time, you are still unable to connect, please open a ticket at the gotomyerp Support Portal, and one of our support team members will be happy to assist. 

            Updated: 30 Aug 2019 06:46 AM
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