Unable to download large files from FileBridge to my desktop, or list folders with large numbers of files
Problem:
When trying to copy a file from FileBridge to your local computer, you may receive a message similar to the following:
Or if trying to access a folder with over 10000 files in it, a message similar to the below might show up:
Reason:
The FileBridge connection uses WebDAV. By default, most operating systems limit the file size to 50Mb on the user's workstation, the value needs to be changed manually to allow larger file sizes.
Similarly, most operating systems allow the listing of 10000 files by default, anything above that will show the second error displayed above.
Solution:
You can also run the Auto-Fix utility which will make the necessary changes to your workstation to allow the larger file download.
This fix will require a computer reboot to take effect.
Let Me Fix It Myself:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
To apply the fix manually, follow these steps:
Go to: HKLM/SYSTEM/CurrentControlSet/Services/WebClient/Parameters
Find the key: FileSizeLimitInBytes
Double-click on the key, and choose the "Decimal" radio button, then change the value to: 4294967295
- Go to: HKLM/SYSTEM/CurrentControlSet/Services/WebClient/Parameters
- Find the key: FileAttributesLimitInBytes
- Double-click on the key and choose the "Decimal" radio button, then change the value to: 20000000
Restart your computer
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