I just got a new computer or want to access gotomyerp on a new computer
To setup gotomyerp access on a new computer, please select the instructions that correspond to your platform below (Windows/Mac)
AppDashboard (Windows)
Windows App (Mac)
AppDashboard (Windows)
- Download the AppDashboard
- Enter the information in your Provisioning email. You may find that with one of the following 3 methods:
- Search your mailbox for the following: " gotomyerp: User: "
- Ask your gotomyerp Authorized user to login to the Onboarding Portal and resend you your provisioning email
- Request your provisioning email from support@gotomyerp.com.
- Enter the following:
- Your Company Name: This might be typed exactly as it is on file with gotomyerp
- Your gotomyerp username
- Your gotomyerp password
- Click "Connect"
- Choose the desired FileBridge drive then click "Connect" again.
For more specific guidance or troubleshooting, please access the Account Troubleshooting Interactive Guide
Windows App (Mac)
- Download the Windows App (formerly Microsoft Remote Desktop) for Mac
- If you have access to your previous computer, you may find the required URL from there by following these instructions [OR]
- Ask your gotomyerp Authorized user to login to the Onboarding Portal and resend you your provisioning email
- Follow the steps in the following article to setup Application Access and FileBridge access
How do I setup application access when using a Mac
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