Remote Access GoToMyERP

I just got a new computer or want to access gotomyerp on a new computer

AppDashboard Method

If you already have an account.
  1. Download the AppDashboard
  2. Enter the information in your Provisioning email. You may find that with one of the following 3 methods: 
    1. Search your mailbox for the following: " gotomyerp: User: "
    2. Ask your gotomyerp Authorized user to login to the Onboarding Portal and resend you your provisioning email
    3. Request your provisioning email from support@gotomyerp.com.
  3. Enter the following:
  4. Your Company Name: This might be typed exactly as it is on file with gotomyerp
  5. Your gotomyerp username
  6. Your gotomyerp password
  7. Click "Connect"
  8. Choose the desired FileBridge drive then click "Connect" again.
For more specific guidance or troubleshooting, please access the Account Troubleshooting Interactive Guide

Browser Application Portal Method with Desktop Shortcut

If you already have an account, and are trying to set up access on a new computer, you arrived to the right article.
The video below shows the steps to setup:
  • Access to the Application Portal (Beginning of the Video)
  • Setup the FileBridge client (Starting at Minute: 1:04) 
    If you prefer a specific and more detailed video on setting up FileBridge, please check the article : How to setup FileBridge (Long Version)



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