How to setup the Microsoft Windows App to access gotomyerp Remote Apps

How do I setup Application access when using a Mac?


If you have not yet reset your password, please refer to:

STEP 2: Login To Your Application (Mac Users Only)
In order to login to your gotomyerp hosted service on a an Apple Device. (This would apply to both OS X, as well as iOS devices), you need to download the Microsoft Windows App.

  • Click the Download or Install button
    Please note that you will need to have your AppleID and Password available to proceed with the installation. gotomyerp cannot assist you with recovering this. You can try to go to the AppleID Recovery Page to find out what it is.
 

  • Navigate to your Applications folder, and launch the Microsoft Windows App: 



Notes
Alternatively, you can search for the app in Spotlight, search for : Microsoft Windows App

Windows App (Mac) - [Legacy]
Windows App (Mac) - [Migrated]
Windows App (Mac) - [Legacy]
  • When the application launches, click on the "+" icon then click "Add Workspace" , then fill in the information as follows:
  • URL: https://<yourURL>.gotomyerp.com
    The above can be found in your provisioning email.
  • Username: <username>
    Your username can be found in your provisioning email
  • Password: <your password>
    This is the password you setup in the previous step.


Please note the following points: 
  • Your password cannot be reset from this client. To reset your password, please login to your portal. (i.e: https://<youURL>.gotomyerp.com , then go through the password reset procedures.
  • Once your password has been reset and/or changed. you need to make sure to Preferences.../ User Accounts , and update your password there. Otherwise, you will receive an error when refreshing your resources, and they will not be listed in the main window. 
  • Your password does expire every 180 days, so please ensure that you are enrolled in the Reset Password Manager, by following the password reset procedures.
Windows App (Mac) - [Migrated]
  • When the application launches, click on the "+" icon then click "Add Work or School account". 
  • Enter your username as shown in your provisioning email. 
  • Enter your password, and your 2-Factor Authentication
Idea
If you don't see your app listing, please ensure that you have the "Apps" item select in the left pane, and not the "Devices" item


Please note the following points: