Getting Started
AppDashboard RemoteApps not Visible When Logged In
Problem When adding / setting up the AppDashboard company configuration, the FileBridge drive shows up, but the apps are not visible. Solution Click on the pencil icon Click on Make sure both boxes "Configure Drive Setting" and "Configure Apps" are ...
Using Internet Explorer Mode in Microsoft Edge
Description : Microsoft has removed Internet Explorer from Windows 11. However, some applications still rely on Internet Explorer to operate. Solution : Microsoft Edge now has the ability to use Internet Explorer Mode for web pages that still require ...
Internet Explorer Frequently Asked Questions
Summary Often times, we receive questions about why the gotomyerp platform requires the antiquated Microsoft browser, Internet Explorer 11. In this FAQ we will address all the common questions related to that, and what alternatives you have to ...
Setup RemoteApp on iOS (iPhone/iPad)
In order to setup your gotomyerp application access on an iOS device (iPhone or iPad), please download the iOS app fro the link below, then follow the instructions in the video below. Download the Microsoft Remote Desktop iOS App
How to install and use TSPrint to print to the local printers at your office
The TSPrint option is only available if your organization is subscribed to this printing feature. TSPrint is a printing solution that simplifies printing in the hosted environment. With some software, this solution is required. If you are unsure if ...
How to setup FileBridge Access on a Mac
To setup FileBridge Access on a Mac, please click on the link below for a helpful Interactive Guide. Requirements: You must have your platform switched from PC to Mac on the Onboarding Portal (only your Authorized Users on your account may make this ...
How do I get started?
Welcome to gotomyerp! If you reached this KB article, you are likely trying to get setup. If your authorized user for your company has setup an account for you, you should have received a "Provisioning Email", which contains all the information ...
How do I setup Application access when using a Mac?
Do you prefer going through an Interactive Guide of the below steps? please Click to Access the Getting Started Interactive Guide If you have not yet reset your password, please refer to: STEP 1: Reset Your Password STEP 2: Login To Your Application ...