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            Hmmm...can’t reach this page

            Problem

            When trying to open the PDF file from FILEBRIDGE you get an error "Hmmm...can’t reach this page"




            Reason?

            Because the default PDF Viewer windows 10 is Microsoft Edge.

            Why it can not open the files from FileBridge?

            Microsoft Edge has limitation and is unable to open the PDF files located on a remote network in this case FileBridge

            How to Fix this?

            1. Right click on any PDF file
            2. Click Open with
            3. Choose another app
            4. Select Adobe Acrobat DC Reader or any PDF reader other then Microsoft Edge
            5. Select the option "ALWAYS USE THIS APP TO OPEN .PDF FILES
            6. OK

            In case you do not have Adobe Acrobat DC Reader installed, please consult your IT or simply download and install by visiting https://get.adobe.com/reader/

            Video instructions




            Updated: 07 Jun 2018 11:21 AM
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